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Terms of Business

Condition:
Where any faults are known to us we always disclose them. If you need further information on condition, size etc, please contact us.
Guarantee:
We want you to be completely happy with your purchases from us. If you are not satisfied, they can be returned within 7 days of receipt for a full refund of the purchase price as long as they are in the same condition in which they were sent. Return postage/shipping is not refunded unless we have made an error in our description.
Postage/Shipping/Insurance:
This is added at cost to all items. Items to the value of £40 and over are always sent by insured post. Lower value items may, if agreed, be sent by uninsured but signed for post at the buyers risk only.
Payment:
We require payment in advance. The items will then be shipped to you once funds have cleared.
UK Clients.  More and more clients are opting to pay by direct bank transfer over the internet.  This speeds up the payment process, reduces costs on both sides and is now our favoured method of payment.  Clients who prefer not to use the internet for banking may pay by cheque or cash (if sent by special delivery).
Overseas Clients.  Our preferred means of payment from overseas buyers is by Paypal. Direct bank transfer or other means may be acceptable to us if agreed with us first. We would usually expect the buyer to meet any banks costs for that transaction if any are involved.

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